Step into Social Care

City & Guilds partnership

We are always looking for staff and if you are based in Somerset, you may just be the right person to join us. Click here for more information about jobs.

We support people with learning disabilities, autism, challenging behaviour and complex needs throughout Somerset. We are driven by our values of ambition, courage, integrity, partnership and respect to provide exemplary care.

To find out more about the Step into Social Care Course click here.

Kirstie Donnelly, the CEO of City & Guilds Group, said:

“We are proud to partner with Discovery to help people transition into jobs in the care sector through the Step into Social Care course.

By recognising the immense value of transferable skills and recruiting from a wider, more diverse talent pool, employers like Discovery are playing a key role in our recovery from the impact of the pandemic and providing communities with the much-needed support to get back into meaningful employment.”


We take great care during the recruitment process to make sure that we find the right match for the people we support. Here is a quick summary of what you can expect:

The process begins with an online application, followed by a pre-screening call with a recruitment colleague or the manager for a short chat to check your suitability for the service you have applied to work for. We will ask you some screening questions, to check you are happy with the principles of the role and what it entails, and if you pass this stage, you will be invited to a formal interview.

You will be interviewed by the manager of the service, and one other colleague. Sometimes the people we support are also part of your interview, and we welcome this. Currently our interviews are carried out virtually due to COVID-19, but we do usually do face-to-face interviews.

A successful interview leads onto the ‘meet and greet’ part of the interview process, this could be the same day, or a different day depending on the service. This is an opportunity to meet the people you may be supporting and is a two-way process, to ensure you feel you would enjoy spending time together. Ultimately if you are going to support someone regularly, it’s important to have a good relationship.

If this all goes well, we will need you to complete a numeracy and literacy assessment (online) and finalise your application and submit documents, so we have all the information to obtain your pre-employment checks – DBS, references, health questionnaire etc.

This may sound like a lengthy process and a little daunting, but please don’t be put off. Working with us could be the most rewarding job you have ever done.

If you are undecided and would like to talk to us first, don’t hesitate to get in touch on 0300 303 9202.