Useful Information

Discovery provides support across Somerset, and is a subsidiary of the Dimensions UK Group, one of the country’s largest not-for-profits, which has been supporting people with learning disabilities for more than 40 years. Find out more about us.

We pride ourselves on the support we deliver to people and their families. However, we realise there may be times when you feel your loved one isn’t being cared for in the way you’d expect. If you have a concern, you can talk to your Locality Manager or Operations Director who will work with you to solve the issue locally.

If you don’t feel like you’re being listened to, you can contact our Family Consultants who will work with you and your loved one’s staff team to help find a solution.

If you would like to make a complaint, or have a concern about safeguarding, please visit our complaints and safeguarding section.

External support:

There are other organisations who may also be able to help you. We’ve listed some that could be useful below: