Referrals and enquiries

0300 303 9013

All Contacts

What is it like to be a support worker?

We interviewed a series of our support colleagues to find out what working for Discovery is really like.

Here’s what they had to say:



“I’ve worked in various forms of care for around twenty years, and I’ve been here for five years now.”

“I love what I do, and I have great fun supporting people to get more from life. Everyone I work with is an individual and what I love most it is that, even if someone is unable to tell you what they want; there are plenty of other methods of communication. You can still get to know them and what they like. I just can’t put it into words how amazing this job is. I should have done it years ago.”

“If you’re thinking about becoming a support worker – come in, speak with our colleagues and see, first-hand, the difference you could make”

“Attitudes towards people with a learning disability are finally changing and I’m so proud to be a part of that.”


This is Joy’s colleague, Jill, who has been supporting people for over fifteen years”.

She explains: “I try to manage my shifts as much as I can because I know the people I support very well and I know what’s important to them. I organise lots of activities to help to make sure that everyone has a fulfilling day every day. I’m really fortunate to be able to help to make that happen and I hope that I can encourage the same positive outlook onto colleagues joining us.”

“We recently received an ‘Outstanding’ award from CQC. This in itself is a good reflection of our team and the way we work together. We are all very supportive of each other.”

“I do this job because I want to do it. I feel valued by the people we support – when I see their reaction after I’ve organised something for them it gives me an amazing feeling. That’s what I enjoy most about my job and I am very passionate about that.”

“Every day here brings different challenges. The person we support leads and we do what they want to do, with us there to help to guide and support.”

“My job is really rewarding,  especially when you can see people are happy.”


Nine months in, Kienan is finding his feet.

He says: “You’ll have exciting days when you will go to the beach or out to the leisure centre, and you’ll really challenging days too, it’s a real mix. It’s everything you expect and more.”

“The best part of the job is when I have a really good day. It doesn’t have to be anything in particular, just walking home  knowing that I’ve done something to make a difference to the lives of the people we support. Whether it is taking someone to a group or out for a walk and seeing the smile on their face. Even if you’re simply helping someone with their finances. It’s amazing.”


Want to know how you can make a difference? Take a look at our recruitment and volunteering pages.