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Regulators and Reports

We are regulated by the Care Quality Commission in England.

You can find the CQC rating of each of our regulated offices on the CQC web site.

We are also accredited by the Contractors Health and Safety Assessment Scheme (CHAS), which means our health and safety standards have been externally assessed.

You can view our accounts for the past four years below:

Standards

Discovery is part of the Dimensions Group.

Beyond the regulation requirements, the Dimensions Group has also developed its own quality standards and benchmarks.

These are monitored by our quality and compliance team within Dimensions, our Better Practice team and our Performance Improvement team, who work with our support colleagues.

We employ Experts by Experience who have learning disabilities and/or autism. They work in our Quality and Compliance team and carry out nationwide quality audits, following the Reach II standards.

We were one of the first social care organisations to appoint an independent safeguarding chair, to ensure the highest level of scrutiny of our standards.

We monitor ourselves against the Driving Up Quality benchmarks. Driving Up Quality is a code for providers and commissioners. Signing up to this code shows our commitment to driving up quality in our services for people with learning disabilities and/or autism.

A key part of the Driving Up Quality approach is a self-assessment. The report is written in easy read and is for everyone.

We act in accordance with a comprehensive set of policies, with particular focus on those that keep the people we support safe and well:

National Development Team for Inclusion (NDTi) report In 2017 Discovery commissioned the National Development Team for Inclusion (NDTi) to perform a quality review of Discovery’s services, framed against what good care and support looks like nationally. NDTi is nationally respected and wholly independent of Discovery, Dimensions and Somerset County Council. Read their report here. Read what our Managing Director, Luke Joy-Smith, makes of their findings here.